Enterprise Information Services, Inc.

Program Operations Chief

US-MD-Suitland
ID
2017-3269
# of Openings
1
Targeted Job Start Date
11/1/2017

Overview

Enterprise Information Services, Inc. (EIS), a progressive IT company, is seeking motivated IT professionals to help us form a talented team in support of the Joint Deployable Intelligence Support Systems (JDISS) Program at the JDISS Joint Program Office (JPO) facility at the Office of Naval Intelligence (ONI) in Suitland, MD.

 

This particular position is the Program Operations Chief, a Key Position. The successful candidate will lead all technical aspects of Operations Support, including System Installations, System Maintenance, Service Desk Operations, Field Engineer Support, and Logistics Support for our JDISS Team upon contract award. 

Responsibilities

Responsibilities:

  • Coordinate technical support for system installations, operations and maintenance, training, and trouble ticket resolution for all supported products under the JDISS JPO
  • Provide technical oversight for all field installations in support of the deployment of intelligence mission applications and systems
  • Supervise systems support for both UNIX/Linux and Windows platforms
  • Maximize system availability
  • Provide technical assistance for all Service Desk capabilities
  • Implement ITIL-based processes to achieve rapid and effective trouble ticket response and closure rates
  • Ensure accurate Records Management, Procurement, Inventory Control, and Shipping/Receiving in support of all JDISS JPO IT Services

Qualifications

Minimum Qualifications:

  • Bachelor of Science degree from a 4-year college in IT or Technology Management and 7 years of direct field support of DoD/IC applications and systems deployed within data centers and enterprise IT environments (or 10 years of same experience without degree)
  • INCOSE CSEP-certified (or equivalent)
  • ITILv3 certified
  • SharePoint under Hopper experience
  • DoD 8140/8570 IAT Level II (GSEC, Security+ CE, SSCP or CCNA-Security)

Desired Skills and Qualifications:

  • Knowledgeable in Windows and UNIX/SA systems administration
  • HDI-certified
  • Proficient with Cybersecurity operations and Information Assurance compliance  

Desired Experience in:

  • IT operations within the JDISS JPO IT environment
  • Experience with Intelligence Community IT support

Required Clearance: TS/SCI   

EIS is an Equal Opportunity Employer/M/F/V/Disabled.

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed