Enterprise Information Services, Inc.

  • Technical Writer

    Job Location US-VA-Arlington
    ID
    2018-3634
    # of Openings
    1
    Targeted Job Start Date
    9/4/2017
  • Overview

    The Foreign Service Institute (FSI) is a unique Government agency with a mission that is dedicated to training all U.S. Government (USG) personnel who are stationed at posts. The institute has global reach, with more than 60,000 annual enrollments from State and nearly 50 USG agencies. The institute provides training in languages, national security, leadership, stability operations for new hires. One of FSI’s strategic goals is to utilize technology to increase training effectiveness. FSI is also an Office of Personnel Management (OPM) authorized e-Training service providers and one of three Office of Management and Budget (OMB) approved providers of computer security training.

     

    EIS supports the Information Technology Support Services (ITSS) to develop customized software solutions that deliver business value. EIS supports the design, development, and management of the external and internal applications and systems that allow the institute to leverage technology to increase access to training via Distance Learning (DL) and to maintain all course records.

    Responsibilities

    • Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses in a clear and concise manner; able to convey information appropriately for a variety of audiences.
    • Reviews content of technical documentation for quality.
    • Produces technical and scientific illustrations for presentations and/or publication, as appropriate to the requirements.
    • Coordinates the display of graphics and the production of the document.
    • Ensures that documents follow the style laid out in the company's style guide.
    • Interviews subject matter experts using strong interpersonal and listening skills to capture needed information, generates follow up questions and secures answers as required for documentation needs.

    • Participates in usability studies and solution testing as needed to validate technical documentation.

     

     

    Qualifications

    • Secret Clearance.
    • A minimum of two years of relevant/relatable experience is desired, but not mandatory.
    • Able to use a variety of productivity tools including but not limited to MS Word, Excel, PowerPoint, Visio, Project and Adobe Acrobat.

    EIS is an Equal Opportunity Employer/M/F/V/Disabled.

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