The Foreign Service Institute (FSI) is a unique Government agency with a mission that is dedicated to training all U.S. Government (USG) personnel who are stationed at posts. The institute has global reach, with more than 60,000 annual enrollments from State and nearly 50 USG agencies. The institute provides training in languages, national security, leadership, stability operations for new hires. One of FSI’s strategic goals is to utilize technology to increase training effectiveness. FSI is also an Office of Personnel Management (OPM) authorized e-Training service providers and one of three Office of Management and Budget (OMB) approved providers of computer security training.
EIS supports the Information Technology Support Services (ITSS) to develop customized software solutions that deliver business value. EIS supports the design, development, and management of the external and internal applications and systems that allow the institute to leverage technology to increase access to training via Distance Learning (DL) and to maintain all course records.
Interviews subject matter experts using strong interpersonal and listening skills to capture needed information, generates follow up questions and secures answers as required for documentation needs.
Participates in usability studies and solution testing as needed to validate technical documentation.
EIS is an Equal Opportunity Employer/M/F/V/Disabled.