Enterprise Information Services, Inc.

  • Active Directory / Exchange Engineer - C4IT

    Job Location AF
    ID
    2018-3769
    # of Openings
    1
    Targeted Job Start Date
    2/11/2019
  • Overview

    Enterprise Information Services, Inc. (EIS), as the Managing Member of RS3JV, LLC, is seeking a highly motivated Active Directory / Exchange Engineer for our C4 IT program in Afghanistan. 

    Responsibilities

    • Support and maintain the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server and other applications in the Combined Joint Operations Area-Afghanistan (CJOA-A) by providing installation, maintenance, troubleshooting, security, administration, account management and resolution of software and hardware issues as well as develops new system designs.
    • Conduct 24/7 active directory and exchange administration support.
    • Design, implement and maintain the computing infrastructure and management tools.
    • Provide technical assistance and consulting to customer organizations and users.
    • Troubleshoot network performance issues and recommend appropriate action to military leadership.
    • Develop policies and standards for allocation and use of computer equipment and resources.
    • Valuate, propose, implement, and manage software and hardware solutions to ensure data integrity.
    • Recommend, develop and implement system enhancements that will improve the performance and reliability of the system.
    • Coordinate with organizations on design and operational impact assessments across the CJOA-A for all top down changes.
    • Design, develop, engineer, implement, and maintain solutions for Active Directory and Microsoft Exchange requirements.
    • Provide Active Directory and Microsoft Exchange related scripting services as needed.
    • Provide technical engineering functions associated with Active Directory and Microsoft Exchange systems, applications, platforms, and various databases technical integration.
    • Provide certification support and accreditation recommendations to the Authorizing Official.
    • Provide support as the theatre escalation point for Active Directory and Microsoft Exchange issues in the enterprise, including troubleshooting related issues and use of the Remedy ticketing system to document and track trouble tickets.
    • Shall provide Active Directory and Microsoft Exchange support at the CJOA-A level following theatre-approved doctrine and guidelines. Tasks shall include but are not limited to working with Group Policy Objects(GPOs), Domain Name System (DNS), Structured Query Language (SQL), SharePoint, Dynamic Host Configuration Protocol (DHCP), Scripting, SCCM, System Center Operations Manager (SCOM) and VMWare ESXi.
    • Serve as the theatre escalation point for Active Directory and Microsoft Exchange issues in the enterprise, including troubleshooting related issues and use of the Remedy ticketing system to document and track trouble tickets.
    • Resolve high-profile network performance issues within four (4) hours of outage notification or discovery.
    • Ensure the configuration management process is implemented and maintained according to guidelines from the process owner. Keep appropriate databases updated to accurately reflect system baselines, and perform audits on such database to ensure effectiveness of controls.
    • Provide continuous coordination of progress on actions, tasking, and issues.
    • Review and edit applicable technical documentation.
    • Establish and maintain both new and existing schedules, respectively, and implement and improve the CM process, working methods and tools.
    • Liaise with the customer to ensure requirements are met and ensure the Configuration Management Database (CMDB) integrity.
    • Implement approved changes to CMDB structure including attributes and relationships.
    • Plan a schedule of independent audits and perform audits on the CMDB, comparing its contents with the actual IT infrastructure.
    • Produce and issue management reports from CMDB.
    • Provide executive technical support to the Configuration Advisory Board (CAB), including scheduling meetings, developing agenda, assisting project managers who are on the agenda and assisting the CAB chair to run and facilitate the meetings.
    • Provide engineering, administrative, consultation support on all SCCM matters to government.

    Qualifications

    Required Skills:

    • Minimum of least 10 years of experience supporting and maintaining the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server.

    Desired Skills:

    • Proficient in Microsoft Office applications (e.g., Word, PowerPoint, Excel, Access, and Outlook)

    Certifications: 

    • DoD 8570.01-M compliance for IAT Level III with a Computer Environment Certificate for Microsoft Certified Solutions Associate (MCSA)

     Clearance: Secret

     

    EIS is an Equal Opportunity Employer/M/F/V/Disabled.

     

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