Enterprise Information Services, Inc.

  • Knowledge Manager - C4IT

    Job Location AF
    # of Openings
    Targeted Job Start Date
  • Overview

    Enterprise Information Services, Inc. (EIS), as the Managing Member of RS3JV, LLC, is seeking a highly motivated Knowledge Manager for our C4 IT program in Afghanistan. 


    • Install, operate, and maintain SharePoint, Adobe Connect System, Customer Relations Manager (CRM), and the Task Management Tool (TMT) (or others as upgraded or determined by USFOR-A).
    • Troubleshoot capability problems down to the packet level and determine if all pertinent protocols are traversing the network as intended.
    • Responsible for the development, planning, design, testing, implementation, upgrade, and management of internal and external SharePoint sites (includes 2013 and future upgrades) supporting USFOR-A and its partners. Functions  include, determining overall website design and structure, monitoring web site functionality, security, and integrity, troubleshooting and resolving problems, reviewing, testing, collecting and analyzing website statistics, evaluating new web applications and providing technical advice to web content providers.
    • Analyze USFOR-A's information architecture, understand FOB, Directorate, CSTC-A and Resolute Support organizational requirements, to configure and maintain organizational taxonomies, site collections, policies, procedures, and solutions.
    • Work to install, debug, and maintain necessary code of assigned software.
    • Stay current with present trends and activities.
    • Collect long-term (7-10 year) and permanent joint records on a quarterly basis.
    • Support collection of other record types and other time intervals if requested by USFOR-A J6.
    • Organize collected data as requested by USFOR-A J6.
    • Provide training about records management at all levels to ensure records are organized according to higher level guidance.
    • Perform physical resolution of user issues, as required.  execute day-to-day support/maintenance activities on the servers and services. Coordinates with appropriate agency to ensure backups and monitoring is being accomplished.
    • Assist USFOR-A J6 personnel in identifying new processes for automating the records management functions/collections within the CJOA-A.
    • Ensure SharePoint sites and File Systems are compliant with Knowledge and Records Management Directives.
    • Have strong communication, customer service, troubleshooting, and organizational skills and the ability to complete assigned work with minimal instruction and supervision.
    • Coordinate, document, test, validate, and deploy new technology, as required.
    • Provide physical server support as required.
    • Maintain SharePoint server, adobe connect server, CRM server and TMT application IAW DISA and other government standards.
    • Upgrade both hardware and software of same servers.
    • Additional duties as assigned 


    Required Skills:

    • 2 years of SharePoint 2013 admin experience
    • 3 years Microsoft Office SharePoint Server (MOSS) 2007 experience

    Desired Skills:

    • Candidate shall demonstrate expert knowledge of SharePoint Architecture and functionality and a working knowledge of related technologies such as: Windows Server administration, Windows Architecture, SQL Server 20xx, Internet Information Server, Active Directory, Secure Socket Layer (SSL), Kerberos, ISA and Microsoft Office desktop application integration with SharePoint.
    • Candidate shall demonstrate a working knowledge with workflow, InfoPath and the most current supported product capable of integration with other technologies.
    • Proficient in Microsoft Office applications (e.g., Word, PowerPoint, Excel, Access, and Outlook) 


    • Candidate shall meet IAT level II compliance per DOD 8570.

     Clearance: Secret


    EIS is an Equal Opportunity Employer/M/F/V/Disabled.



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