EIS is seeking an SAP Business Objects Specialist with a working knowledge of BMC Remedy to support the Navy Enterprise Service Desk, NESD, Naval Information Warfare Centers – Atlantic, NAVWAR in New Orleans, LA. (formerly SPAWAR-Atlantic).
The SAP Business Objects 4.2 SME will work with BMC and SAP professionals to modify system reporting in support of a rapidly expanding ITSM environment, validate and document processes & procedures. Serve as a subject-matter expert (SME) on all aspects of SAP Business Objects 4.2 reporting and a working knowledge of BMC Analytics. This SME will contribute to the development, creation, and distribution of key performance indicators for defined ITSM process areas. Responsible for ensuring adequate education and training materials exist for all reporting processes and are published and communicated appropriately. Ensures the knowledge base is continually updated as required.
EIS is an Equal Opportunity Employer/M/F/V/Disabled.